At NCS Techno Systems Pvt. Ltd., we believe our relationship with customers doesn’t end at the sale — it begins there. Our dedicated support and service team ensures that every product you purchase is backed with timely assistance, technical expertise, and peace of mind.
🛠️ Installation & Setup Assistance
We provide guidance and support for the installation and configuration of all eligible products purchased through our store.
Remote assistance is available for software and configuration-related queries.
On-site installation may be offered for selected products in major cities (subject to availability and charges).
📞 Technical Support
Facing an issue with your product? Our support experts are here to help:
Email Support: info@ncstech.in (responses within 24 business hours)
Phone Support:+91- 9790882828
Support includes:
Product usage guidance
Compatibility assistance
Troubleshooting errors or faults
Help with firmware or software updates (where applicable)
🔧 Warranty Support
We help coordinate warranty services with the respective manufacturers for items that include a warranty.
Warranty terms are mentioned on product pages or invoices.
NCS is not liable for third-party product warranties but will facilitate the claim process wherever possible.
📦 Replacement Assistance
If your product is defective or damaged upon arrival, contact us within 7 days of delivery. We will assist with inspection and coordinate with the brand for a replacement, if applicable.
⏳ Service Response Time
We aim to respond to all service requests within 24–48 business hours. Complex technical issues may require coordination with the product manufacturer or brand service center.
📝 Service Limitations
Support is limited to products purchased through NCS Techno Systems Online Store.
Physical damage, misuse, or unauthorized modifications void service support.
On-site visits (if applicable) are subject to technician availability and may incur additional charges.